Hotel FAQ'S

Check the frequently answered questions here

Frequently Asked Questions

Simple answers to your problems and queries

Flexistay services are a must to avail for everyone out there looking for hotels because - We are not just any online hotel booking site but we are unique as we focus on making your short stay beautiful and economical. We have couple friendly rooms available with us on the hourly basis. We do not believe in adopting lengthy booking procedures for our clients. As per our theme, we believe that short is beautiful. We make sure that you are only paying for the duration you are staying with us. We assure you to get the coziest stay at the best prices in the whole market. We do not even discriminate against local and unmarried people to book hotels with us. They can enjoy the same luxurious experience as well.

If you are planning to visit Delhi, Noida, Ghaziabad, Gurgaon, Mumbai, Chennai, Kolkata, Bangalore, Mysore, Hyderabad, Jaipur, Lucknow, Pune, Haridwar, Neemrana, and Chandigarh for the shorter duration then, we will be right there at your service.

Yes for sure. People with local ids are welcomed in most of our partnered hotels. You need to look for Local ID Accepted tag on hotel allowing couples on local ID.

We ensure every hotel listed on our website are completely safe and secure. Rigorous quality check of hotels happen before on-boarding. We ensure smooth check-in procedure to our guests.

Both partner need to carry one valid original Government ID proof among Voter ID card, Aadhar Card, Passport, Driving License, etc. No photo-copy or soft copy is accepted.

Yes, without a second thought, unmarried couples are allowed to book the hourly hotel rooms available with us. Just search for us online and proceed with the bookings. We will make sure that your stay with us becomes the most memorable one for both of you.

No. As per govt policy only adults i.e. 18+ can book couple friendly room with us as a couple.

If you are above 18 as mentioned earlier, then, without any second thought you can book a hotel room with us. It is totally safe and secure as far as it is legal.

As mentioned above it depends upon hotel to hotel that what all things they include in their hourly package.

Flexistay services are a must avail for everyone out there looking for hotels because - We are not just any online hotel booking site, but unique as we focus on making your short stay beautiful and economical. We have a lot of couple-friendly rooms available with us on an hourly basis. We do not believe in adopting lengthy booking procedures for our clients. As per our theme, we believe that short is beautiful. We ensure that you only pay for the duration you stay with us. We assure you to get the coziest stay at the best prices in the whole market. We do not discriminate against local and unmarried people to book hotels with us. They can enjoy the same luxurious experience as well.

You can book a hotel simply through the Brevistay app, our website (www.Flexistay.com), or by calling us on our 24X7 Customer Helpline at +91-8586877634. Android users can download the app from Play Store, and iPhone users can download the app from App Store.

The concept of providing hotel rooms to guests on an hourly basis is called micro-stay. The micro-stay concept became famous in Europe during the economic downturn when fewer people traveled. This concept has gained more attention in India and America in the past few years. Capitalizing on this opportunity, Flexistay introduced a technology platform that solves the problem of a new-age traveler who seeks accommodation for a few hours. Flexistay works best for guests with a long transit layover or business travelers who have scattered meetings. Many hotels near the airport and stations offer these facilities and are Brevistay partner hotels as these guests are willing to pay to spend a few hours in a hotel rather than using the lounge. Furthermore, we have a diverse portfolio of hotels under our umbrella that cater to customers like- backpackers, leisure travelers, business travelers, and student travelers.

Yes, for sure. People with local ids are welcomed in most of our partnered hotels. It would be best to check for the Local ID Accepted tag on hotels allowing couples on local ID.

Both partners must carry one valid original Government ID proof among Voter ID card, Aadhar Card, Passport, Driving License, etc. No photocopy or soft copy is accepted.

Refund will be provided only if cancellation is done 24 hours prior to check-in time. In case booking has been done within 24 hours of check-in time, the refund will be provided only if the booking is canceled within 15 minutes from the time of booking. If eligible, refund will be initiated, which will reflect in your account within 5 business days.

No extra booking charges need to pay. The price shown is the final amount.

As far as, it is concerned with respect to the services, then absolutely no difference you will notice while booking the hotel on the hourly basis. Basic facilities remain the same for sure. With respect to the complimentary services, it may vary from hotel to hotel and how they keep their policy.

Yes, for hotels providing the option of paying at the hotel, you can pay the entire amount at the hotel itself. You can see pay at hotel option in hotel listing below hotel images on our website.

You can even book a minute before check-in subjected to availability of rooms. The best part is you are not required to pay anything extra for making the bookings even a minute before your check-in.